about us
We Plan & Design Weddings
That Capture the Imagination
Weddings are significant events in people’s lives and as such, couples are often willing to spend considerable amount of money to ensure that their weddings are well-organized. Wedding planners are often used by couples who work long hours and have little spare time available for sourcing and managing wedding venues.
Frequently Asked Questions
So how does payment and cancellations work?
Once you’re ready to lock in your rental, Party Favors requires a $250 deposit for all rentals (delivery and damage waiver), at the time of booking, and is non refundable if you cancel your order at any time.
The remainder of the balance will be charged 1 day prior to the scheduled event. If, for some reason, your event date changes, we will allow a reschedule (you will have to let us know at least 3 days before the scheduled event) and your deposit will go towards the new date.
If you no longer need the rental equipment and service, please let us know at least 3 days before the scheduled event. If not, a 100% of the rental price will be charged so please let us know in advance.
Forms of payment accepted are credit card, (Visa, MasterCard, American Express and/or Discover), Paypal, Apple Pay, Google Pay.
What are your prices?
Prices for the rental equipment are listed on the product page and if you’re looking for something more comprehensive, you have the ability to generate a quote using our calculator. You will input all the necessary details and your quote will be displayed.
If you need special hours for delivery and pickup and/or are more than 35 miles from downtown Dallas, you will need to email us at info@partyfavorrentals.com for a special quote.
How does delivery and pickup work?
Equipment is delivered on the day of the event date you select at booking between 9A - 5P CST. Party Favors will guarantee delivery/pickup within a one hour window of the selected time you choose.
If you need delivery or pickup before or after 9A - 5P CST, there will be after hours fees applied. Please email us at info@partyfavorrentals.com if you have after hour requests.
Example: Your event starts at 11A so you may want to have your tables, chairs, & linens setup 1 or 2 hours before the event start time. So you may select 9A for your delivery of tables, chairs, linens. We will guarantee delivery of this equipment between 9A - 10A or you’ll receive a 10% discount for inconvenience.
Same for pickup, if you elect a 4P pickup time, we will guarantee pickup between 4P - 5P. That’s one of our commitments to you.
Distance - you will be charged a flat delivery & pickup fee if your event is within 35 miles of downtown Dallas.
If outside of that 35 mile radius, please email us at info@partyfavorrentals.com to request a special quote.
What is included in the delivery and pickup cost?
The equipment will be delivered to your specified location, setup, taken down and picked up from the same location. We do not currently allow customer pickup and drop off.
Responsibility for equipment remains with the client from the time of delivery until the time of pickup. Please be sure all equipment is secured when not in use and protected from the weather. Additional charges will apply for lost or damaged items.